Tag Archive - marketing

Social media can’t do everything

January 15, 2013 in Communications Strategy, Social Media with 0 Comments

Social media has transformed virtually every area of our lives. That’s an understatement, I know, but it is humorous to remember way back – oh, say five years ago – when curmudgeonly corporate execs and know-it-all pundits labeled social media as a fad. Unbelievably many still do, and they are becoming as relevant as cassette tapes.

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However, while social media is a force, it is also true it can’t do everything. The understanding of how social media benefits organizational communications ranges broadly. Some have leveraged its power for either their for-profit or non-profit organizations while others throw in a little social media and expect miracles. Hint: Social media is not pixie dust. Continue Reading…

Is your social media marketer prepared to handle a crisis?

August 21, 2012 in Crisis Communications, Reputation management, Social Media with 0 Comments

Social media marketing is all the rage with companies adding social media strategists faster than most people can hammer out 140 characters and send a Tweet. The rapid increase in available positions is testimony to the effectiveness of social networking in driving business and validates the millions of dollars shifted from traditional marketing strategies to digital strategies. But is the explosion in new hires exposing companies to crisis risk?

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I live in the Nashville, Tenn., area and a quick search of several job sites generated no less than 23 positions seeking social media marketing specialists. Only two of those positions were senior level positions like a digital marketing strategist. The remaining positions required, on average, two years or less experience. Translation: Companies are putting relatively inexperienced people in frontline customer interaction positions. Continue Reading…